Shipping Policy

Shipping Policy

Effective Date: June 2026

At HBN Signature, we are committed to delivering your favorite fragrances quickly, safely, and securely. This Shipping Policy outlines our shipping process, delivery timelines, and important information regarding your orders.

  1. Order Processing

• Orders are typically processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.
• Once your order is shipped, you will receive a confirmation message or tracking details where applicable.

  1. Delivery Time

Estimated delivery times may vary depending on your location:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days
• Remote Locations: Delivery may take additional time

Please note that delays may occur during holidays, sales periods, weather conditions, or courier-related issues.

  1. Shipping Charges

• Shipping charges may vary depending on your location and order value.
• Free shipping may be available on selected orders or promotional campaigns.
• Final shipping costs will be displayed during checkout.

  1. Cash on Delivery (COD)

HBN Signature offers Cash on Delivery services in selected areas across Pakistan.

Please ensure:
• Correct contact information is provided
• Someone is available to receive the order at the delivery address

  1. Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp, email, or courier service notifications.

  1. Failed Deliveries

Orders may be delayed or returned if:
• Incorrect shipping information is provided
• The customer is unavailable during delivery
• The courier service cannot access the location

Additional shipping charges may apply for re-delivery attempts.

  1. Damaged or Missing Packages

If your order arrives damaged or incomplete:
• Contact us within 48 hours of delivery
• Provide photos/videos of the package and products
• Our support team will review and resolve the issue promptly

  1. International Shipping

Currently, HBN Signature may only ship within Pakistan unless otherwise stated on the website.

  1. Contact Information

For shipping-related inquiries, please contact:

HBN Signature
Email: sales@hbnsignature.com
Phone: 0301 2086664
Address: Khawaja Banglows, Opposite M&P Office, Rahim Yar Khan

Thank you for choosing HBN Signature.